Below are some FAQs (Frequently Asked Questions) regarding Jupiter Kart

​

​

What sets JupiterKart apart from other spiritual & astrological stores, and why should I trust it?

We combine verified authenticity, honest pricing, and spiritual care. We cut out the middlemen to offer direct-source prices on 100% genuine, lab-certified gemstones and Rudraksha. Plus, our trained healers intentionally cleanse and energize every item before shipping—so you get real, ready-to-use spiritual products without the premium retail markups.

We don't rely on seller claims or verbal assurances. Our products come with printed lab certificates and scannable QR codes so you can verify authenticity yourself, instantly.

​

Are JupiterKart's Rudraksha beads and gemstones genuine?

Yes — and we don't ask you to take our word for it. Every Rudraksha bead and gemstone sold on JupiterKart is tested by an independent, accredited gem and bead testing laboratory before dispatch. Each product ships with a physical lab certificate carrying a unique report number and a QR code linked to the verified test report. This means authenticity is documented, traceable, and verifiable — not just a marketing claim.

​

Which lab certifies JupiterKart products?

Our products are certified by empanelled third-party gem testing laboratories recognised within India's gemological and spiritual trade. Certification covers species, natural origin, and key physical properties relevant to astrological and spiritual use. The lab report details are printed on the certificate that ships with every order.

​

Why are your prices so much lower than other certified sellers?

We cut out the middlemen, not the quality. While other sellers charge premium markups for genuine Rudraksha beads and natural gemstones, we source directly to keep our products incredibly affordable. We never lower our prices by using synthetic materials or skipping certifications like some unverified sellers do. With JupiterKart, you get the exact same independent lab testing, third-party certification, and verified authenticity as the most expensive brands, but at a fraction of the cost.

​

How do I verify my certificate using the QR code?

Every JupiterKart certificate includes a unique report number and a QR code. Simply open your phone camera or any QR scanner, scan the code, and you'll be directed to the verified product or batch details linked to your specific purchase. If you face any difficulty, our support team can walk you through it.

​

Do Rudraksha beads and gemstones actually work?

Rudraksha beads and gemstones have been central to Vedic astrology and spiritual practice for thousands of years — recommended in texts like the Devi Bhagavata Purana and Garuda Purana based on planetary alignments, rashi (zodiac), and individual doshas. Whether you're seeking remedies for Shani dosha, Mangal dosha, or Kaal Sarp Yoga, or looking to strengthen a specific planetary house, each product carries a tradition of prescribed use. Results depend on correct selection, genuine product quality, and consistent wearing or placement — all of which JupiterKart helps you get right.

 

How do I know which Rudraksha mukhi or gemstone is right for me?

Selection should ideally be based on your birth chart — specifically your rashi (Moon sign), lagna (Ascendant), and the planetary positions affecting your life. The wrong gemstone worn without astrological guidance can be ineffective or counterproductive. JupiterKart offers free guidance via WhatsApp to help you identify the right product based on your details. You can also use our Rudraksha Calculator and Gemstone Calculator tools on the website for an instant recommendation.

​

Where does JupiterKart source its products?

Rudraksha beads are sourced from established suppliers with access to Nepal and Indonesian origin beads — the two most widely used sources in Vedic practice. Gemstones are selected from trusted dealers in India's gemstone trade for natural, untreated quality. All products go through grading and selection before being sent for lab testing. We do not stock bulk, unchecked inventory — each product is individually evaluated.

 

I'm new to Rudraksha and gemstones — where do I start?

Start with your intention or your astrological need. If you're unsure of your birth chart, a 1 Mukhi or 5 Mukhi Rudraksha is considered universally beneficial and widely recommended for beginners. For gemstones, a blue sapphire (Neelam) or yellow sapphire (Pukhraj) recommendation typically requires chart analysis — we'd suggest a quick WhatsApp consultation before purchasing those. For crystals with no astrological prerequisites, Rose Quartz, Amethyst, and Black Tourmaline are safe and effective starting points.

 

Does JupiterKart ship across India?

Yes, we deliver pan-India. Orders are typically processed within 1–2 business days and delivered within 5–7 business days depending on your location. Every shipment includes full tracking so you can follow your order from dispatch to doorstep.

 

Are yantras and malas energised before shipping?

JupiterKart yantras and malas are prepared with care and attention to traditional specifications — correct material, correct dimensions, and correct symbology. We recommend a simple personal energisation ritual upon receiving your yantra (specific to the deity or planet it represents), and our team can guide you through this via WhatsApp if needed.

 

What is JupiterKart's return and replacement policy?

Given the personal and certified nature of our products, we handle each return query individually. If a product arrives damaged, incorrect, or with a certificate mismatch, we resolve it on priority — replacement or refund, no unnecessary delays. Please contact our support team within 48 hours of delivery with unboxing photos and your order details for the fastest resolution.

 

Can I speak to someone before placing an order?

Absolutely. Our WhatsApp support is open for pre-purchase guidance — gemstone selection based on your chart, mukhi recommendations, crystal pairing questions, or general queries. Reach us via the WhatsApp button on the website and our team typically responds within a few hours.

​

What Shipping Methods Are Available?

​​

We use the fastest shipping possibilities according to your shipping address. BlueDart, Fedex, DTDC, Delhivery, ECom Express, Xpressbees, Indian Post are our majorly used shipping partners.

​

Any minimum order value required ?

 

There is no minimum order value required for all prepaid order's. However, for all COD order's minimum order value Rs 299 required, any COD order below Rs 299 shall be automatically cancelled within 48 hours.  

​

Is it true that every order comes with a free 5 Mukhi Rudraksha?

Absolutely. We believe in sharing positive energy, which is why we include a free, authentic 5 Mukhi Rudraksha with every single purchase. Known for bringing peace and protection, it is our special way of sending blessings and good intentions along with your chosen items.

​

How Long Will it Take To Get My Package?

​

Metro cities should not take more than 3-5 days and other cities may take upto 4-7 days. For COD (Cash on delivery) orders, it sometimes takes few days extra.

 

How Do I Track My Order?

​

After shipment of order, tracking id shall be provided of courier service

 

How Do I Place an Order?

​

To place a product in your shopping cart, select size and quantity, then click the “ADD TO CART” button. You can access your cart by clicking the shopping cart icon in the upper right corner of your screen. Items added to the shopping cart are not reserved until you proceed to checkout.

​

Why is my COD order showing on ‘Hold’?

​

COD orders are dependent on phone confirmations. Our executive call to confirm your phone number, address and would sometimes give offers on converting the order to prepaid. Unless the phone number is verified, the order will be placed on hold. 

​

Can I visit before buying ?

​

We are strictly an online store with our presence all over India..

​

How Should I to Contact if I Have Any Queries?

​

If your question does not feature in the FAQ list, You can email us at : support@jupiterkart.com or call us at +91-7905748887

​

Do I Need an Account to Place an Order?

​

You can place an order via Guest account or click on “Create account” while checkout.  Having an account will help you to track your orders/checking order history etc.

​

​

​

​

​